Medical center streamlines mobile communications
Heartland Regional Medical Center, located in St. Joseph, Mo., is ratcheting up its mobile integration strategy with the implementation of Voalté’s iPhone solution,
which shifts the hospital’s disparate systems onto a single communication platform.Sarasota, Fla.-based Voalté made news earlier this year when it partnered with Rauland-Borg Corp.—an industry leader in outfitting hospitals with nurse call systems—just before signing Texas Children’s Hospital to an agreement that called for Voalté to consolidate the hospital’s voice, alarms and text messaging on the iPhone platform. By partnering with Heartland Regional, the company will enable caregivers at the medical center to make high-definition VoIP calls, receive critical alarms, and send and receive presence-based text messages on the iPhone. This deployment includes integrations to the hospital’s Siemens PBX, GE Dukane nurse call system, and Cerner ADT alarms through Philips’ Emergin Enterprise Service Bus over its Cisco wireless network. As Mobile Enterprise reports: “Streamlined and simplified communications allows nurses to focus on providing care and service. “According to Julia Jacobs, a registered nurse at Heartland, texting another clinician is much easier for the nurses than roaming from room to room or having them paged overhead, which often disturbs patients who are resting.”